Privacy Policy

Privacy Policy

The Boot Chef

Last updated: 20th January 2026

The Boot Chef (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how personal information is collected, used, disclosed, and safeguarded when you visit or make a purchase from https://thebootchef.com (the “Site”).

This policy is designed to comply with applicable Australian privacy laws and Google Ads advertising requirements.

 

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with the Site, place an order, subscribe to communications, or contact us.

Personal information may include:

  • First and last name
  • Email address
  • Phone number
  • Billing and shipping address (including city, state, postcode, country)
  • Order and transaction details

We do not knowingly collect personal information from children under the age of 13.

 

2. How We Collect Information

We collect information through:

  • Checkout and account forms
  • Contact forms and email communications
  • Cookies and similar tracking technologies
  • Analytics and advertising tools

 

3. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and maintain the Site
  • Analyse traffic and user behaviour
  • Improve our products, services, and user experience
  • Deliver relevant advertising

Analytics

We use Google Analytics to understand how visitors interact with our Site. Google Analytics may collect information such as IP address, device type, browser, pages visited, and time spent on the Site.

You can learn how Google uses data from sites that use its services here:
https://policies.google.com/privacy

 

4. Advertising and Marketing

We use Google Ads to promote our products and services. These advertising services may use cookies or similar technologies to display ads that are relevant to your interests.

We do not use remarketing or behavioural advertising services beyond standard Google Ads functionality.

Users can opt out of personalised Google advertising via:
https://adssettings.google.com

 

5. Email Communications

We may send emails relating to:

  • Order confirmations and transactional updates
  • Customer support responses
  • Marketing or promotional communications (where you have opted in)

We use Mailchimp to manage email communications. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

 

6. Payments

Payments on the Site are processed securely via third-party payment providers, including:

  • Shopify Payments
  • PayPal
  • Apple Pay

We do not store or have direct access to your full payment details. Payment processors handle your information in accordance with their own privacy policies.

 

7. How We Use Your Information

We use personal information to:

  • Fulfil and manage orders
  • Communicate with customers
  • Provide customer support
  • Improve our Site and services
  • Comply with legal and regulatory obligations
  • Detect and prevent fraud or misuse

 

8. Disclosure of Information

We may share your personal information with trusted third parties only where necessary, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and analytics providers
  • Email service providers

We do not sell, rent, or trade your personal information.

 

9. Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, or disclosure. However, no method of transmission over the internet is completely secure.

 

10. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements without providing notice. Updates will be posted on this page with a revised “Last updated” date.

 

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: admin@thebootchef.com
Business Name: The Boot Chef